Privacy Policy – Web 

This Privacy Policy (“policy”) will help you understand how Range Chiropractic (“us”, “we”, “our”) uses and protects the data you provide to us when you visit and use www.rangechiropractic.com (“website”, “service”).

We reserve the right to change this policy at any given time, of which you will be promptly updated through this website. For confirmation that you are up to date with the latest changes, we advise you to frequently visit this page frequently.

What User Data We Collect

When you visit our website or voluntarily submit any of our forms through contact buttons, sign up requests, etc., you are authorizing that we may collect the following data:

• Your IP address
• Your contact information, email address, phone number or answers to questions contained within forms
• Other information such as interests and preferences
• Data profile regarding your visits to our website

Why We Collect Your Data

We are collecting your data for several reasons:

• To better understand your needs
• To improve our services and/or products
• To schedule appointments
• To send you confirmation emails for the purpose of appointment confirmation, occasional newsletters or paperwork to complete prior to an appointment, information we think you will find interesting on our blog page, or links (such as updates by the CDC regarding COVID-19 protocols or policies)
• To contact you to fill out patient satisfaction surveys or participate in other types of research to better serve our patients
• To customize our website according to patient online behavior and personal preferences

Safeguarding and Securing the Data

Range Chiropractic and Sports Medicine is committed to securing your data and keeping it confidential. We have taken steps to prevent data theft, unauthorized access and disclosure by implementing the latest technologies and software, which help us safeguard all the information we collect online.

Our Cookie Policy

Once you agree to allow our website to use cookies, you also agree that we may use the data it collects regarding your online behavior. Examples include to analyze web traffic or specific web pages you spend the most time on.

The data we collect by using cookies is used to customize our website to your needs. If or when we use the data for statistical analysis, the data may be removed from our systems.

Please note that cookies don’t allow us to gain control of your computer in any way. They are strictly used to monitor which pages you find useful and which you do not so we can provide a better experience for you.

Cookies can be disabled via the settings of your internet browser. We’ve included examples below on how to accomplish this when using some of the most common internet browsers:

Chrome

• On your computer, open Chrome
• At the top right, click More More and then Settings
• Under “Privacy and security,” click Cookies and other site data
• Turn Send a “Do not track” request with your browsing traffic on or off

Android

• On your Android device, open the Chrome app Chrome
• To the right of the address bar, tap More More and then Settings
• Tap Privacy
• Tap Do Not Track
• Turn the setting on or off

Safari/MacBook Pro

• Open “Settings” and go to Safari
• Under the “Privacy & Security” section, toggle the switch next to “Do Not Track” so that it’s in the ON position
• Optional, but recommended: adjust cookie settings while in the Safari Settings panel as appropriate to your needs

Mozilla Firefox

• Open Mozilla Firefox
• Click Firefox option in the top menu bar. From the appeared drop-down menu, choose Preferences. The new Firefox tab will be opened
• Click Privacy in the left panel
• Under the Tracking option, click “manage your Do Not Track settings
• In the appeared dialog mark the tick near “Always apply Do Not Track”

Links to Other Websites

Our website contains links that lead to other websites. If you click on these outside links, Range Chiropractic is not held responsible for your data and privacy protection. Visiting those websites is not governed by this privacy policy agreement. Make sure to read the privacy policy documentation of the website you go to from our website.

Restricting the Collection of your Personal Data

At some point, you might wish to restrict the use and collection of your personal data. You can achieve this by doing the following:

• If you have already agreed to share your information with us when completing forms on this website, feel free to contact us via email at info@rangechiropractic.com and we will be more than happy to change this for you
• When you submit any contact forms on the website, you are indicating that you have read, understand and agree to Range Chiropractic’s Privacy Policy and Disclaimers

Range Chiropractic will not lease, sell or distribute your personal information to any third parties— including insurance claims or to your primary care physician or any other physician— unless we have your permission. However, we might do so if the law forces us

Legal Disclaimer

Range Chiropractic will always adhere to the Health Insurance Portability and Accountability Act (HIPAA) laws regarding your health information.

HIPAA was enacted to ensure the privacy and confidential handling of medical information for all patients in the United States.

Per the HIPAA Privacy Rule, “individuals have the right to access, upon request, the medical and health information (protected health information or PHI) about them.” To request access to your PHI, please email info@rangechiropractic.com.

Medical Disclaimer

The information contained in this website is for general guidance on matters of health interest only. While we have made every attempt to ensure that the information contained in this website has been obtained from reliable sources, Range Chiropractic is not responsible for any errors or omissions, or for the results obtained from the use of this information.

All information in this website is provided “as is”, with no guarantee of completeness, accuracy, timeliness, or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose.

In no event will Range Chiropractic, its related partnerships, or corporations, or the partners, agents or employees thereof be liable to you or anyone else for any decision made or action taken in reliance on the information in this website or for any consequential, special or similar damages, even if advised of the possibility of such damages.

Certain links in this website connect to other websites maintained by third parties over whom Range Chiropractic has no control. Range Chiropractic makes no representations as to the accuracy or any other aspect of information contained in other websites.

The information, including but not limited to, text, graphics, images and other material contained on this website are for informational purposes only. The purpose of this website is to promote broad consumer understanding and knowledge of various health topics. It is not intended to be a substitute for professional medical advice, diagnosis or treatment. Always seek the advice of your physician or other qualified healthcare provider with any questions you may have regarding a medical condition or treatment and before undertaking a new health care regimen, and never disregard professional medical advice or delay in seeking it because of something you have read on this website. Please consult your physician before altering any of your dietary or exercise programs for diagnosis or treatment of illnesses/injuries for advice regarding medications prior to making use of the information on this website.

This notice describes how medical information about you may be used and disclosed, and how you can get access to this information.  Please review it carefully. If you have any questions about this notice, please contact our Privacy Officer or any staff member in our office.

Our Privacy Officer is Maggie Herron.

This Notice of Privacy Practices describes how we may use and disclose your protected health information to carry out your treatment, collect payment for your care and manage the operations of this clinic.  It also describes our policies concerning the use and disclosure of this information for other purposes that are permitted or required by law.  It describes your rights to access and control your protected health information.  “Protected Health Information” (PHI) is information about you, including demographic information that may identify you, that relates to your past, present, or future physical or mental health or condition and related health care services.

We are required by federal law to abide by the terms of this Notice of Privacy Practices.  We may change the terms of our notice at any time.  The new notice will be effective for all protected health information that we maintain at that time.  You may obtain revisions to our Notice of Privacy Practices by accessing our website www., calling the office and requesting that a revised copy be sent to you in the mail or asking for one at the time of your next appointment. 

1. Uses and Disclosures of Protected Health Information

By applying to be treated in our office, you are implying consent to the use and disclosure of your protected health information by your doctor, our office staff, and others outside of our office who are involved in your care and treatment for the purpose of providing health care services to you. Your protected health information may also be used and disclosed to bill for your health care and to support the operation of the practice.

Uses and Disclosures of Protected Health Information Based Upon Your Implied Consent

Following are examples of the types of uses and disclosures of your protected health care information we will make, based on this implied consent.  These examples are not meant to be exhaustive but to describe the types of uses and disclosures that may be made by our office.

Treatment:  We will use and disclose your protected health information to provide, coordinate, or manage your health care and any related services.  This includes the coordination or management of your health care with a third party that has already obtained your permission to have access to your protected health information.  For example, we would disclose your protected health information, as necessary, to another physician who may be treating you.  Your protected health information may be provided to a physician to whom you have been referred to ensure that the physician has the necessary information to diagnose or treat you.

In addition, we may disclose your protected health information from time-to-time to another physician or health care provider (e.g., a specialist or laboratory) who, at the request of your doctor, becomes involved in your care by providing assistance with your health care diagnosis or treatment.

Payment: Your protected health information will be used, as needed, to obtain payment for your health care services.  This may include certain activities that your health insurance plan may undertake before it approves or pays for the health care services we recommend for you such as making a determination of eligibility or coverage for insurance benefits, reviewing services provided to you for medical necessity, and undertaking utilization review activities.  For example, obtaining approval for chiropractic spinal adjustments may require that your relevant protected health information be disclosed to the health plan to obtain approval for those services.

Healthcare Operations: We may use or disclose, as needed, your protected health information in order to support the business activities of this office.  These activities may include, but are not limited to, quality assessment activities, employee review activities and training of chiropractic students.

For example, we may disclose your protected health information to chiropractic interns or precepts that see patients at our office.  In addition, we may use a sign-in sheet at the registration desk where you will be asked to sign your name and indicate your doctor.  Communications between you and the doctor or his assistants may be recorded to assist us in accurately capturing your responses; we may also call you by name in the reception area when your doctor is ready to see you.  We may use or disclose your protected health information, as necessary, to contact you to remind you of your appointment.

We will share your protected health information with third party “business associates” that perform various activities (e.g., billing, transcription services for the practice).  Whenever an arrangement between our office and a business associate involves the use or disclosure of your protected health information, we will have a written contract with that business associate that contains terms that will protect the privacy of your protected health information.

We may use or disclose your protected health information, as necessary, to provide you with information about treatment alternatives or other health-related benefits and services that may be of interest to you.  We may also use and disclose your protected health information for other internal marketing activities.  For example, your name and address may be used to send you a newsletter about our practice and the services we offer, we will ask for your authorization.  We may also send you information about products or services that we believe may be beneficial to you.  You may contact our Privacy Officer to request that these materials not be sent to you.

Uses and disclosures of Protected Health Information that may be made only with your written authorization:

Other uses and disclosures of your protected health information will be made only with your written authorization, unless otherwise permitted or required by law as described below.

• Disclosures of psychotherapy notes
• Uses and disclosures of Protected Health Information for marketing purposes
• Disclosures that constitute a sale of Protected Health Information
• Other uses and disclosures not described in the Notice of Privacy Practices will be made only with authorization from the individual

You may revoke any of these authorizations, at any time, in writing, except to the extent that your doctor or the practice has taken an action in reliance on the use or disclosure indicated in the authorization.

Other Permitted and Required Uses and Disclosures That May Be Made with Your Authorization or Opportunity to Object

In the following instance where we may use and disclose your protected health information, you can agree or object to the use or disclosure of all or part of your protected health information.  If you are not present or able to agree or object to the use or disclosure of the protected health information, then your doctor may, using professional judgment, determine whether the disclosure is in your best interest.  In this case, only the protected health information that is relevant to your health care will be disclosed.

Others Involved in Your Healthcare: Unless you object, we may disclose to a member of your family, a relative, a close friend or any other person you identify, your protected health information that directly relates to that person’s involvement in your health care.  If you are unable to agree or object to such a disclosure, we may disclose such information as necessary if we determine that it is in your best interest based on our professional judgment.  We may use or disclose protected health information to notify or assist in notifying a family member, personal representative or any other person that is responsible for your care of your location or general condition.  Finally, we may use or disclose your protected health information to an authorized public or private entity to assist in disaster relief efforts and to coordinate uses and disclosures to family or other individuals involved in your health care. 

Other Permitted and Required Uses and, Disclosures That May Be Made Without Your Consent, Authorization or Opportunity to Object

We may use or disclose your protected health information in the following situations without your consent or authorization.  These situations include:

Required By Law: We may use or disclose your protected health information to the extent that the law requires the use or disclosure.  The use or disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law.  You will be notified, as required by law, of any such uses or disclosures.

Public Health: We may disclose your protected health information for public health activities and purposes to a public health authority that is permitted by law to collect or receive the information.  The disclosure will be made for the purpose of controlling disease, injury or disability.  We may also disclose your protected health information, if directed by the public health authority, to a foreign government agency that is collaborating with the public health authority.

Communicable Diseases: We may disclose your protected health information, if authorized by law, to a person who may have been exposed to a communicable disease or may otherwise be at risk of contracting or spreading the disease or condition.

Health Oversight: We may disclose protected health information to a health oversight agency for activities authorized by law, such as audits, investigations, and inspections.  Oversight agencies seeking this information include government agencies that oversee the health care system, government benefit programs, other government regulatory programs and civil rights laws.

Abuse or Neglect: We may disclose your protected health information to a public health authority that is authorized by law to receive reports of child abuse or neglect.  In addition, we may disclose your protected health information if we believe that you have been a victim of abuse, neglect or domestic violence to the governmental entity or agency authorized to receive such information.  In this case, the disclosure will be made consistent with the requirements of applicable federal and state laws.

Legal Proceedings: We may disclose protected health information during any judicial or administrative proceeding, in response to an order of a court or administrative tribunal (to the extent such disclosure is expressly authorized), in certain conditions in response to a subpoena, discovery request or other lawful process.

Law Enforcement: We may also disclose protected health information, so long as applicable legal requirements are met, for law enforcement purposes.  These law enforcement purposes include (I) legal process and otherwise required by law, (2) limited information requests for identification and location purposes, (3) pertaining to victims of a crime, (4) suspicion that death has occurred as a result of criminal conduct, (5) in the event that a crime occurs on the premises of the Practice, and (6) medical emergency (not on the Practice’s premises) and it is likely that a crime has occurred.

Workers’ Compensation: We may disclose your protected health information, as authorized, to comply with workers’ compensation laws and other similar legally established programs.

Required Uses and Disclosures: Under the law, we must make disclosures to you and when required by the Secretary of the Department of Health and Human Services to investigate or determine our compliance with the requirements of Section 164.500 et. seq.

1. Your Rights

Following is a statement of your rights with respect to your protected health information and a brief description of how you may exercise these rights.

You have the right to inspect and copy your protected health information. This means you may inspect and obtain a copy of protected health information about you that is contained in a designated record set for as long as we maintain the protected health information.  A “designated record set” contains medical and billing records and any other records that your doctor and the Practice uses for making decisions about you.

Under federal law, however, you may not inspect or copy the following records: psychotherapy notes; information compiled in reasonable anticipation of, or use in, a civil, criminal, or administrative action or proceeding, and protected health information that is subject to law that prohibits access to protected health information. Depending on the circumstances, a decision to deny access may be reviewed.  In some circumstances, you may have a right to have this decision reviewed.  Please contact our Privacy Officer if you have questions about access to your medical record.

You have the right to request a restriction of your protected health information. This means you may ask us not to use or disclose any part of your protected health information for the purposes of treatment, payment, or healthcare operations.  You have the right to restrict certain disclosures of Protected Health Information to a health plan when you pay out of pocket in full for the healthcare delivered by our office.  You may also request that any part of your protected health information not be disclosed to family members or friends who may be involved in your care or for notification purposes as described in this Notice of Privacy Practices.  Your request must be in writing and state the specific restriction requested and to whom you want the restriction to apply. You may opt out of fundraising communications in which our office participates. 

Your provider is not required to agree to a restriction that you may request.  If the doctor believes it is in your best interest to permit use and disclosure of your protected health information, your protected health information will not be restricted.  If your doctor does agree to the requested restriction, we may not use or disclose your protected health information in violation of that restriction unless it is needed to provide emergency treatment.  With this in mind, please discuss any restriction you wish to request with your doctor.

You may request a restriction by presenting your request, in writing to the staff member identified as “Privacy Officer” at the top of this form.  The Privacy Officer will provide you with “Restriction of Consent” form.  Complete the form, sign it, and ask that the staff provide you with a photocopy of your request initialed by them.  This copy will serve as your receipt.

You have the right to request to receive confidential communications from us by alternative means or at an alternative location. We will accommodate reasonable requests.  We may also condition this accommodation by asking you for information as to how payment will be handled or specification of an alternative address or other method of contact.  We will not request an explanation from you as to the basis for the request.  Please make this request in writing.

You may have the right to have your doctor amend your protected health information. This means you may request an amendment of protected health information about you in a designated record set for as long as we maintain this information.  In certain cases, we may deny your request for an amendment.  If we deny your request for amendment, you have the right to file a statement of disagreement with us and we may prepare a rebuttal to your statement and will provide you with a copy of any such rebuttal.  Please contact our Privacy Officer if you have questions about amending your medical record.

You have the right to receive an accounting of certain disclosures we have made, if any, of your protected health information. This right applies to disclosures for purposes other than treatment, payment or healthcare operations as described in this Notice of Privacy practices.  It excludes disclosures we may have made to you, to family members or friends involved in your care, pursuant to a duly executed authorization or for notification purposes.  You have the right to receive specific information regarding these disclosures that occurred after April 14, 2003.  The right to receive this information is subject to certain exceptions, restrictions, and limits.

You have the right to be notified by our office of any breech of privacy of your Protected Health Information.

Certain treatments may be performed in a common therapy area and/ or you may find yourself within public areas within the clinic times, but please note private rooms are always available, upon request, for discussing your private health information.

You have the right to obtain a paper copy of this notice from us, upon request, even if you have agreed to accept this notice electronically.

1. Complaints

You may complain to us, or the Secretary of Health and Human Services, if you believe your privacy rights have been violated by us. To file a complaint, you may go to: 

http://www.hhs.gov/ocr/privacy/hipaa/complaints/hipcomplaintform.pdf

Or our office can provide you with a written form in which to file your complaint.  You may also file a complaint with us by notifying our Privacy Officer of your complaint.  We will not retaliate against you for filing a complaint.

Our Privacy Officer is Maggie Herron.  You may contact our Privacy Officer, or any staff member, at 541-290-8696 or email info@rangechiropractic.com for further information about the complaint process.

This notice was published and became effective on September 1st, 2020.